How we work

When you work with us you can expect to receive your orders correct and on time.  Our sales staff will happily give you an estimate of when you will see your order.  Majority of our orders leave on the day they are placed.

 

We pride ourselves on our customer service.  As a family owned business we are aware of being lost in large corporations, so we ensure we get to know our customers and build a friendly welcoming atmosphere.

 

We price our products competitively.  By keeping our overheads to a minimum we aim to keep our prices realistic and our quality high.

 

Quick Response is Guaranteed – nothing is more frustrating than a company who will not return emails or phone queries.  We don’t just try to be responsive we guarantee your calls or email will be returned within 24hours or less.

 

If we don’t have it, we’ll do our best to find it – sometimes you need a specific material or accessory to do a specific job.  If we don’t have it in stock, we have access and knowledge to find what you are looking for, or work with you to create a product that suits all your needs.

 

We are a hands-on family owned business that can meet the demands of large manufacturing operations, and also the smaller operations.  We work hard to give our customers excellent service.

 

Fabtex are constantly updating our product range to reflect the superiority of modern fabrics and accessories.